GLOBAL

SOURCING OVERVIEW

Under Paul Anthony’s leadership, Sourcing is designed to be partner-centric, focusing on improving our engagement with supply partners and growing our volumes and profitability.

The Sourcing team is organised into three regions: Europe (including Africa), the Americas, and MEAPAC. Key functions include managing large chain agreements, differentiated hotel portfolios, and Roiback hotels, as well as a new luxury offering.

The team also emphasises digital-first approaches for long-tail business* and TPS**, ensuring innovative and efficient sourcing practices.

*Long Tail: These are smaller properties not managed directly by our teams but managed at scale through a digital approach. ** TPS: Third-Party Supplier—This refers to hotels that are not managed directly by our teams but instead through another supplier (a Third-Party Supplier). 

Americas

Gisela Blok

Europe and Africa

Jorge Cortes

MEAPAC

 Patrick Torres

Commodity

Juan

Morterero

Acquisition

 Juan Morterero

Connectivities

Benjamin Pironneau

Luxury

Mark Redmond

  • Negotiating and managing our existing differentiated hotel portfolio (SPA, FIT with high spread, large volume hotels, differentiated chain agreements)
  • Managing the existing Roiback hotels
  • Account development of new properties to bring to our differentiated portfolio 
  • Negotiating and managing our existing differentiated hotel portfolio (SPA, FIT with high spread, large volume hotels, differentiated chain agreements)
  • Managing the existing Roiback hotels
  • Account development of new properties to bring to our differentiated portfolio
  • Negotiating and managing our existing differentiated hotel portfolio (SPA, FIT with high spread, large volume hotels, differentiated chain agreements)
  • Managing the existing Roiback hotels
  • Account development of new properties to bring to our differentiated portfolio

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  • Large chain account management at chain level (where execution of agreements at hotel level in our differentiated team or commodity team) 
  • Existing long tail business, and commodity hotels where we have no differentiation, or small volumes
  • Digital First Approach
  • TPS business 
  • Acquisition and onboarding of all directly contracted new properties that do not currently work with us 
  • Supplier Integration* Directly Contracted Product (SI DC) and Supplier Integration Third Party Suppliers (SI TPS) Technical Account Management (TAM)
  • Technical optimisation
  • Channel Management partnership and support
  • Mobility & Experiences connectivity TAM**
  • Build out new operating model for our luxury requirements,
  • Leveraging existing relationships and new ones for our luxury venture 

*What is Supplier Integration (SI)?

Supplier Integration is a way to connect two systems (suppliers and us) to access availability, rates, and inventory information and deliver reservations. SI DC are hotels with direct commercial contracts, and SI TPS are hotels without direct contracts and managed through third-party suppliers.

**M&E connectivity TAM = Mobility & Experience Technical Account Managers. Here, we will be onboarding the corresponding Supplier Connectivity M&E team (TAM and Optimisation teams) into the existing Supplier Connectivity structure (purely focused on Accommodation for the time being).

Central Framework Agreements

 Jorge Cortes

The Accommodation area is integral to our Market Facing functions, focused on delivering unparalleled value to our partners and clients. This segment, led by Carlos Muñoz, is structured around five core pillars: Sales, Sourcing, Retail, Commercial Enablement Hub, US Strategic Clients.

Our aim is to ensure excellence in each function, fostering a collaborative environment that enhances our ecosystem play and drives our strategic goals forward. Through this structure, we are better positioned to serve our diverse markets and maintain our growth trajectory.

Click the functions below for more information.

ACCOMMODATION

OVERVIEW

Sales

Pippa Williamson

Sourcing

Paul Anthony

Commercial Enablement Hub

Juan de Inza

US Strategic Clients

Jason Soss

Retail & The Luxurist

David Amsellem

Led by David Amsellem, this newly combined business unit brings together the strengths of our Retail and The Luxurist operations to unlock new opportunities across both premium and mainstream travel segments. With a structure designed to support both scale and specialisation, the unit is built around five regional leaders focused on sales strategy, client relationships, and execution, alongside dedicated capabilities in Digitalisation, Sales Development, and Strategic Initiatives. At its heart, The Luxurist continues to operate as a distinct luxury ecosystem—with a curated supply model, proprietary booking platform, and end-to-end concierge service—complementing the broader Retail offer and empowering travel agencies with tailored, high-converting solutions for every type of traveller.

RETAIL

OVERVIEW

  • Geographies covered: Iberia, Med & Balkans, MEAI 
  • Client management, strategy, segmentation,  penetration & profitability
  • Regional execution of Retail Global Strategy and growth
  • Interactions with CRC, GFS, Risk, Pricing, Marketing, HR, Finance… 
  • Geographies covered: Pacific, China, Japan & Korea 
  • Client management, strategy, segmentation,  penetration & profitability
  • Regional execution of Retail Global Strategy and growth

  • Interactions with CRC, GFS, Risk, Pricing, Marketing, HR, Finance…

     
  • Geographies covered: US, Canada 
  • Client management, strategy, segmentation,  penetration & profitability
  • Regional execution of Retail Global Strategy and growth
  • Interactions with CRC, GFS, Risk, Pricing, Marketing, HR, Finance… 
  • Geographies covered: Mexico, Rest of Latam 
  • Client management, strategy, segmentation,  penetration & profitability
  • Regional execution of Retail Global Strategy and growth
  • Interactions with CRC, GFS, Risk, Pricing, Marketing, HR, Finance… 

APAC

Peter Jones

North America

 Tommy Ryder

Mexico & Latam

Juan Carlos Caamal

South

Europe

Stefano Zeni

Sales Development & Digitalisation

Carlos Feliu

  • E2E TA Experience
  • Sales Support & Digital Analysis
  • Digital Acquisition & Onboarding
  • Digital Recovery & Growth Adoption 

North

Europe / Central Partnerships

Rebecca Brett

  • Geographies covered: UK & Ireland, Continental EU, DACH 
  • Client management, strategy, segmentation,  penetration & profitability
  • Regional execution of Retail Global Strategy and growth
  • Interactions with CRC, GFS, Risk, Pricing, Marketing, HR, Finance… 

 Strategic Initiatives & Satellites

Pierre Guindani

  • Satellites: Easy Market, TPB
  • Strategic Initiatives: Luxury, Business Travel, Group… 

GLOBAL SALES

OVERVIEW

Global Sales, led by Pippa Williamson, is all about boosting the growth of our wholesale client demand. This team is structured into regional leaders who cover Europe (including Africa), the Americas, MEAPAC, and APAC, ensuring a tailored approach to each market. The focus is on client strategy, segmentation, penetration, and optimisation, aiming to deliver the best value through a combined commercial and technical alignment. By working closely with business development and tech teams, Global Sales plays a key role in expanding our ecosystem offering and enhancing client satisfaction. 

Americas

Open position

MEAPAC

Andrew Boocock

Client Technical Solutions (CTS)*

 Adriano Multedo Rodio

Europe

Joaquin Garcia

  • Geographies covered; Europe & Africa
  • Client strategy, segmentation,  penetration & optimisation
  • Support supply and demand on a global level to achieve optimal profitability
  • Combined commercial and technical alignment 
  • Geographies covered; APAC, India & Middle East 
  • Client strategy, segmentation,  penetration & optimisation
  • Support supply and demand on a global level to achieve optimal profitability
  • Combined commercial and technical alignment 
  • Geographies covered; Americas & Latam  
  • Client strategy, segmentation,  penetration & optimisation
  • Support supply and demand on a global level to achieve optimal profitability
  • Combined commercial and technical alignment 

*What is CTS?
Our CTS team ensures clients integrate seamlessly with our API. We monitor live performance, optimise booking flows, and provide data-driven insights to improve efficiency and conversion rates. They work hand in hand with our KAMs to ensure the distribution is technically correct while monitoring for API errors. 

  • Global CTS leadership  
  • Global alignment WOW & cross team collaboration & global knowledge base
  • Combined commercial and tech alignment

COMMERCIAL ENABLEMENT

OVERVIEW

The Commercial Enablement Hub, led by Juan de Inza, is dedicated to equipping our commercial organisation to exceed business expectations and client satisfaction. This hub includes Planning & Performance, Commercial Initiatives, the Sourcing Centre of Excellence, the Commercial Academy, Commercial Optimisation, and SPA* management. By fostering collaboration and providing essential tools and best practices, the Commercial Enablement Hub supports commercial teams in achieving exceptional results and driving innovation within our ecosystem.

*SPA: The Strategic Partnership Agreement (SPA) is a partnership programme that allows us to work closely with hotels to increase their bookings. Partners onboarded to our SPA programme receive exclusive benefits, such as a guaranteed payment based on a % of their anticipated revenue, enhanced customer support, and access to our award-winning marketing platforms, such as Insights ( formerly The Compass). In exchange, we negotiate unique competitive advantages versus other distributors, such as price differentials and exclusive allotments. 

Planning & Performance

Carme Casasayas

  • Commercial Planning
  • Performance Tracking
  • Incentive mgt
  • Tool adoption

Commercial Initiatives

Irene Ramirez

  • Global initiatives
  • Global / Regional initiatives alignment
  • Sales & Sourcing connection 

Sourcing Centre
of Excellence

 Mar Roca

  • Sourcing Ways of Working & processes
  • VPs & best practices hub
  • Comm. tools & enablers 

Commercial Academy

 Maria Garcia

Commercial Optimisation

Terela Maseda

SPA

Oriol Garriga

  • Commercial capability programmes
  • Capability assessment and growth plans
  • Commercial Leadership Support  
  • Competitiveness enablement
  • Distribution optimisation
  • Client optimisation 
  • SPA management
  • SPA team coordination
  • Innovation & acceleration of differentiation programmes 

US STRATEGIC CLIENTS

OVERVIEW

The US Strategic Clients segment, led by Jason Soss, focuses on tapping into the vast potential of the US market. Recognising the unique opportunities and the tech-driven profile of partners in this region, this segment aims to build high-level partnerships with major companies. These partnerships, often at the executive level, have been crucial in driving growth and innovation. The US Strategic Clients team collaborates with industry giants like Booking Holdings, Priceline, and Hopper, leveraging their tech and data-driven approaches to enhance our ecosystem. This focused effort ensures we seize the significant opportunities in the US, fostering substantial growth and delivering exceptional value to our partners.